Privacy Policy
Last Updated: June 2026
At Clay in the Shed – Hunter Valley Pottery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, make a booking, or contact us.
1. Information We Collect
We may collect the following personal information:
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Name
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Email address
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Phone number
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Postal address (where applicable)
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Booking details
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Payment information (processed securely by our payment provider)
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Any information you provide through our contact forms, enquiries, or email correspondence.
2. How We Use Your Information
We collect your information to:
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Process workshop bookings and payments.
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Contact you regarding your booking.
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Notify you when your pottery is ready for collection.
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Respond to enquiries.
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Improve our website and customer experience.
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Send promotional emails or newsletters if you have chosen to receive them.
3. Payment Security
Online payments are processed securely through trusted third-party payment providers. Clay in the Shed does not store your full credit or debit card details.
4. Website Analytics and Cookies
Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website. Cookies may also be used by third-party services integrated with our website, such as analytics and booking systems.
You can disable cookies through your web browser at any time, although some features of the website may not function correctly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared with trusted service providers who help us operate our business, including website hosting, online bookings, payment processing, and email communications. These providers are only given the information necessary to perform their services.
We may also disclose information where required by law.
6. Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.
While we take every reasonable precaution, no method of electronic storage or internet transmission is completely secure.
7. Accessing or Updating Your Information
You may request access to the personal information we hold about you or request that your information be corrected if it is inaccurate.
To do so, please contact us using the details below.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Clay in the Shed – Hunter Valley Pottery
Email: info@clayintheshed.com.au